Missed-call text-back
Instantly texts missed callers, asks what they need, collects job basics, and sends the owner a clean summary.
For plumbers, HVAC, electricians, roofers, and local trades
Turn missed calls into captured jobs.
LeadLatch is a practical AI lead-capture layer for small home-service businesses: missed-call text-back, after-hours voice intake, quote follow-up, review requests, appointment approval, and old lead reactivation.
Built for local service businesses that need a faster way to capture missed and after-hours opportunities.
The problem
Customers do not wait around for a callback.
When someone has a leak, broken AC, electrical issue, roof problem, or urgent repair, they often call several companies. If you miss the phone while driving, working, or sleeping, the next available business may win the job.
What LeadLatch can handle
A simple safety net for calls, texts, and follow-up.
After-hours voice intake
A voice assistant answers after closing, clearly says it is taking a message, gathers details, and avoids quotes or promises.
Owner approval flow
Appointments can be requested, but nothing is confirmed until the owner approves the next step.
Quote follow-up
Automatically follows up with customers who received estimates but have not replied yet.
Review requests
Sends friendly post-job review requests after completed work, using compliant opt-out language.
Old lead reactivation
Reaches out to past inquiries and dormant leads to ask if they still need help.
How it works
Capture details first. Decide second.
1
Customer calls, texts, submits a form, or sits in an old lead list.
2
LeadLatch responds with approved text or voice intake prompts.
3
The system captures name, issue, location, urgency, photos, and callback preference.
4
The owner receives a summary and approves booking, callback, quote follow-up, or no action.
Pricing structure
Simple pilot pricing for local service businesses.
Pilot
Free first month
$0 / first month
- Missed-call text-back setup
- Basic text intake questions
- Owner lead summary
- Manual approval workflow
Core
Lead Capture
$299 / month
- Missed-call text-back
- After-hours voice intake
- Quote follow-up
- Review requests
Growth
Follow-Up Engine
$499 / month
- Everything in Core
- Old lead reactivation
- Appointment approval automations
- Monthly performance summary
Pilot pricing is subject to business needs, setup scope, usage, and availability. Final terms are confirmed before service begins.
Demo
Show prospects the whole lead-capture loop.
See a simple walkthrough of the LeadLatch lead-capture flow.
Scenes: missed-call texting, after-hours voice intake, quote follow-up, review request, appointment approval, and old lead reactivation.Sample missed-call sequence
Thanks for calling Smith Plumbing — sorry we missed you. What can we help with today? Reply STOP to opt out.
My water heater is leaking.
Sorry to hear that. Is water actively flooding, or is it contained?
Contained for now.
Got it. What address or ZIP code is the job in?
Contact us
Want to try the free pilot?
We are looking for a few small home-service businesses to test LeadLatch during the first month.
Tell us what you want to capture or automate, and we will follow up with next steps.
Compliance-ready website language
Privacy, terms, and SMS language for the first version.
LeadLatch contact: +1 347-621-7134 · 12 Melanie Ln, Syosset, NY 11791
SMS consent language
Users may opt in to receive non-marketing customer care text messages from LeadLatch by voluntarily providing their mobile phone number through the website chat widget or by directly contacting LeadLatch. Messages may relate to inquiries, appointments, quotes, reviews, and service follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of purchase.
Privacy Policy
LeadLatch collects information you provide, such as name, business name, phone number, email address, service request details, and message history, to respond to inquiries, provide lead-capture services, improve workflows, and communicate about requested services. We do not sell personal information. We may share data with service providers needed to operate the site, CRM, phone, messaging, payment, analytics, or automation tools. To request access, correction, or deletion, contact LeadLatch through the contact information provided on this website or in your original communication.
Terms of Service
LeadLatch provides lead intake and follow-up automation tools. LeadLatch does not guarantee job bookings, emergency response, customer conversion, availability, or business results. Messages may be delayed or fail due to carrier, platform, internet, or third-party service issues. Businesses remain responsible for reviewing leads, confirming appointments, providing services, honoring customer obligations, and complying with applicable laws.
SMS Terms
Program name: LeadLatch Alerts. Users may receive texts related to inquiries, missed-call responses, appointment requests, quote follow-up, review requests, and service updates. Message frequency varies. Reply STOP to unsubscribe. Reply HELP for help. Carriers are not liable for delayed or undelivered messages. Message/data rates may apply. Privacy Policy and Terms apply.